Question 1

How can I contact you?

Accepted Answer

Please contact us by email: cath@wyattfirstaid.co.uk or by phone: 07704 572 453.
We may be out training when you call. Please leave us a message along with your name,
telephone number and question.
We aim to return your call or email within 48 hours (excluding weekends).

Question 2

How many First Aiders do I need?

Accepted Answer

The HSE advise employers to carry out a First Aid needs assessment to help decide how many First Aiders are required. There are no standard rules on exact numbers as employers will need to take into account all the relevant circumstances of their workplace.
We provide a free service which allows you to calculate how many First Aiders you require in your workplace and the type of course that would be suitable. The online assessment only takes a few minutes, and you will be emailed a bespoke calculation of your First Aid requirements. Calculate your First Aid requirements with the link below:
https://www.qualsafeawards.org/calculator/6444c2ea2f4ea372427309600ee37ecc

Question 3

How can I calculate how many First Aiders I need?

Accepted Answer

We provide a free service which allows you to calculate how many First Aiders you require in your workplace and the type of course that would be suitable. The online assessment only takes a few minutes, and you will be emailed a bespoke calculation of your First Aid requirements.

Question 4

Which First Aid course do I need?

Accepted Answer

We provide a free service to help you decide which First Aid course would be suitable. You can also calculate how many First Aiders you require in your workplace. The online assessment only takes a few minutes, and you will be emailed a bespoke calculation of your First Aid requirements. Calculate your First Aid requirements with the link below:
https://www.qualsafeawards.org/calculator/6444c2ea2f4ea372427309600ee37ecc

Question 5

How do I choose a First Aid trainer?

Accepted Answer

If you are an employer, you have the responsibility select the most suitable First Aid training for your requirements.

The Health and Safety Executive’s guidance advises on the levels of due diligence that you may be required to follow. When selecting a training provider you should check:

the qualifications expected of trainers and assessors
 monitoring and quality assurance systems
teaching and standards of First Aid practice
syllabus content
certification

If you choose a regulated course with Wyatt First Aid you are assured that our awarding organisation Qualsafe, the course and the trainer have all met the standard to deliver training to you.

Question 6

How long are First Aid at Work qualifications valid?

Accepted Answer

Both Emergency First Aid at Work and First Aid at Work qualifications are valid for 3 years.

Question 7

How do I requalify in First Aid at Work?

Accepted Answer

To requalify learners can either attend a 2 day requalification course before expiry of the qualification or attend a full 3 day course at a slower pace.

Question 8

How do I requalify in Emergency First Aid at Work?

Accepted Answer

To requalify learners simply need to attend another course.

Question 9

What is an open course?

Accepted Answer

An open course is where we host at a venue so individuals and small groups can book on to
train alongside each other. It works well if you are self employed, have a small team, no space or quiet area to train, or prefer a training course away from work.

Question 10

Where can I train with you?

Accepted Answer

We train in Devon, Dorset and Somerset. We can deliver a course at your workplace or venue. If you’d like to come to us, we can host you at a rented space.

Question 11

Who do Wyatt First Aid train?

Accepted Answer

We offer training to workplaces, groups and clubs. If you need First Aid training for work, hobby or your own knowledge, please get in touch. We have trained hairdressers, warehouse and factory operatives, dentists, accountants, hotel staff and many others!

Question 12

Why train with Wyatt First Aid?

Accepted Answer

Do you find training courses stressful? Enjoy the friendly, interactive and relaxed training environment with us at Wyatt First Aid.

With over 20 years training experience, it's not our first rodeo! First Aid is a practical skill, so along with the theory we provide plenty of opportunities to practise, so you feel confident.

We work with the awarding organisation Qualsafe, offering Ofqual regulated qualifications, to give you excellent training as standard.

Question 13

How many learners can train together per course?

Accepted Answer

We can train up to 12 learners together if there is the space to do so. 
If you require up to 16 learners trained in a group, 2 trainers will deliver the course together.

Question 14

How do I book First Aid training?

Accepted Answer

We have an easy 4-step booking process:
Complete an Enquiry form 
Quotation for training given
Confirmation of booking sent to you
Payment within 14 days of invoice date

Question 15

How do I pay for First Aid training?

Accepted Answer

Please pay by bank transfer using the details provided on your invoice. If you need to use an alternative payment method, please contact us.

Payment is requested at course confirmation and is due within 14 days of invoice.

Question 16

Do you offer group discounts?

Accepted Answer

We offer group discounts for multiple learners training together. Please contact us for a quotation.

Question 17

What should I wear on a First Aid training course?

Accepted Answer

We suggest you wear something comfortable and easy to move in. Please be aware that some skills are practised on the floor. Bring layers of clothing so you are warm / cool enough.

Question 18

What refreshments are provided?

Accepted Answer

If we come to your workplace or venue, we ask you to provide drinks and the learners to bring their own lunch. We will bring some snacks for the tea breaks. Let us know what your favorites are!

Question 19

How will I receive my training certificate?

Accepted Answer

Learners receive their certificates by email. Certificates are in PDF format ready for you to save or print. 
Certificates are sent directly from our awarding organization Qualsafe.  
If you have not received your certificate, please look in your ‘spam’ or ‘junk’ folder after checking your inbox. If you have any problems, please contact us.

Question 20

How will I be notified my certificate is expiring?

Accepted Answer

We offer a certificate expiry reminder service via email, so you can plan your training and keep current.

Question 21

What support is available after my First Aid training?

Accepted Answer

Wyatt First Aid are here to help learners with First Aid questions or support.

Get in touch with us by email or phone.

Wyatt First Aid is on LinkedIn @Wyatt First Aid, so you can keep up to date with First Aid knowledge and latest courses.

We also have a Wyatt First Aid YouTube channel. Subscribe to watch videos from us!

Question 22

Who Are Qualsafe?

Accepted Answer

Qualsafe is the leading Awarding Organisation for First Aid qualifications in the UK. Qualsafe is recognised and regulated by Ofqual, Qualification Wales, as well as the Council for the Curriculum, Examinations and Assessment (CCEA). 
Qualsafe is required to comply with the requirements of their regulators. Approved Centres also have a responsibility to meet the regulatory compliance requirements. 
Wyatt First Aid is a Qualsafe registered centre and approved to provide Qualsafe qualifications.

Question 23

What is a regulated First Aid course?

Accepted Answer

Regulated First Aid qualifications are listed on the National Qualification Framework for their respective country and regulated by Ofqual, Qualifications Wales, SQA, or CCEA. 
 
Regulated qualifications have robust Quality Assurance processes in design, delivery and award of the qualification.

Each time you train with Wyatt First Aid you are assured that the awarding organisation, the course, and the trainer have all met the standard to deliver training to you.

Question 24

What are the entry requirements for regulated courses?

Accepted Answer

Learners must be at least 14 years old and be able to perform practical tasks at floor level. There are no other formal course entry requirements but our awarding organisation, Qualsafe strongly recommend that learners have a minimum of Level 1 in English literacy and numeracy or equivalent.

Question 25

How will I be assessed on my First Aid course?

Accepted Answer

First Aid at Work and Emergency First Aid at Work courses require you are assessed for your First Aid practical skills and knowledge.

The practical assessments involve you practising the skill until you are able to demonstrate the skill correctly.

The theory assessments are in Multiple Choice Question (MCQ) format.

Shorter courses may include practical assessments and MCQ. Please ask when booking.

If you feel you may require support with the assessments, please get in touch with us before the course starts. By being aware of your needs ahead of the course, we can discuss with you confidentially how we may assist you.

Question 26

What should I include in my workplace First Aid kit?

Accepted Answer

There is no mandatory list for the contents of a First Aid kit from the Health and Safety Executive (HSE). The HSE require employers to conduct a needs assessment and stock the First Aid kit(s) to suit the circumstances of the workplace.

First Aid kits should be made easily accessible. The contents of First Aid kits should be checked frequently and restocked soon after use.

The HSE has published further guidance on First Aid equipment which gives advice on the contents of a First Aid kit. (www.hse.gov.uk) This is a good starting point in putting together your First Aid kit.

Question 27

What regulations are there for First Aid at Work in the UK?

Accepted Answer

You can check The Health and Safety (First-Aid) Regulations 1981 on the government website. Here is the link: www.hse.gov.uk

The guidance sets out what you need to do to manage the provision of First Aid including First Aid kit, equipment and rooms.

Question 28

Where can I find the UK First Aid regulations?

Accepted Answer

The First Aid regulations can be found on the government website. Here is the link: 
www.hse.gov.uk/firstaid

Frequently asked questions